Privacy Policy

Last Updated: December 1, 2025

1. Introduction

Komodo AI LLC, operating as Aicia AI ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI project management platform ("Service").

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password
  • Project Data: Emails, documents, project updates, timelines, team communications
  • Payment Information: Processed securely through third-party payment processors

2.2 Automatically Collected Information

  • Usage Data: How you interact with our Service
  • Device Information: IP address, browser type, operating system
  • Cookies: Session and preference data

3. How We Use Your Information

  • Provide and maintain our AI project management Service
  • Process emails and documents to generate timelines and insights
  • Send notifications, reminders, and project updates
  • Improve our AI models and Service features
  • Communicate with you about your account and our Service
  • Ensure security and prevent fraud

4. AI Processing and Data Usage

Aicia uses artificial intelligence to analyze your project communications and documents. This processing:

  • Is performed to deliver the core functionality of our Service
  • May involve third-party AI service providers operating under strict confidentiality agreements
  • Does not involve selling your data to third parties
  • May be used to improve our AI models in aggregate, anonymized form

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: AI processing, hosting, payment processing, analytics
  • Team Members: Information you choose to share within your project teams
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication
  • Secure data storage infrastructure

7. Your Rights and Choices

You have the right to:

  • Access and download your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Object to certain data processing activities

8. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we become aware of such collection, we will delete the information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our Service. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Komodo AI LLC (operating as Aicia AI)

Email: support@aicia.ai

© 2025 Komodo AI LLC - All Rights Reserved