Terms of Service

Last Updated: December 1, 2025

1. Acceptance of Terms

By accessing or using Aicia AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Komodo AI LLC, operating as Aicia AI ("Company," "we," "our," or "us").

2. Description of Service

Aicia AI is an enterprise-grade AI project management platform that:

  • Processes emails and documents to create project timelines
  • Provides intelligent project synthesis and insights
  • Manages team communications and task tracking
  • Offers AI-powered project management assistance

3. Account Registration and Security

3.1 Account Creation

You must create an account to use the Service. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Be at least 18 years of age
  • Be responsible for all activity under your account

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

4. Acceptable Use

4.1 Permitted Use

You may use the Service for lawful business and project management purposes in compliance with these Terms.

4.2 Prohibited Activities

You may not:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use the Service to send spam or unsolicited communications
  • Reverse engineer or attempt to extract source code
  • Resell or redistribute the Service without authorization

5. Content and Data

5.1 Your Content

You retain ownership of all content you submit to the Service ("Your Content"). By submitting content, you grant us a license to:

  • Process and analyze your content to provide the Service
  • Store and transmit your content through our infrastructure
  • Create derivative works (timelines, summaries, insights) from your content

5.2 AI Processing

You acknowledge that our Service uses AI to process your content. We may use aggregated, anonymized data derived from your content to improve our AI models and Service.

5.3 Responsibility for Content

You are solely responsible for Your Content and the consequences of sharing it through the Service. You represent that you have all necessary rights to upload and process Your Content through our Service.

6. Fees and Payment

6.1 Subscription Fees

Certain features require a paid subscription. By subscribing, you agree to:

  • Pay all fees associated with your subscription tier
  • Provide accurate billing information
  • Authorize recurring charges to your payment method

6.2 Billing and Refunds

  • Subscriptions are billed in advance on a recurring basis
  • Fees are non-refundable except as required by law
  • We may change fees with 30 days' notice
  • You may cancel your subscription at any time

7. Intellectual Property

The Service, including all software, designs, text, graphics, and other content (excluding Your Content), is owned by Aicia AI and protected by intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our explicit written permission.

8. Disclaimers and Limitations

8.1 Service Availability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee uninterrupted or error-free service.

8.2 AI Accuracy

While Aicia AI strives for accuracy, AI-generated insights, timelines, and summaries may contain errors. You should review and verify all AI-generated content before relying on it for critical decisions.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOMODO AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify and hold harmless Komodo AI LLC from any claims, damages, losses, liabilities, and expenses arising from your use of the Service, Your Content, or your violation of these Terms.

10. Termination

10.1 By You

You may terminate your account at any time through your account settings or by contacting support.

10.2 By Us

We may suspend or terminate your access to the Service:

  • For violation of these Terms
  • For non-payment of fees
  • For fraudulent or illegal activity
  • At our discretion with or without cause

10.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete Your Content in accordance with our data retention policies.

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.

12. Governing Law and Disputes

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except where prohibited by law.

13. General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and Komodo AI LLC
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect
  • Waiver: Failure to enforce any right does not waive that right
  • Assignment: You may not assign these Terms; we may assign them without restriction

14. Contact Information

For questions about these Terms, contact us at:

Komodo AI LLC (operating as Aicia AI)

Email: support@aicia.ai

© 2025 Komodo AI LLC - All Rights Reserved